PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) SEBAGAI STRATEGI PENINGKATAN KEPUASAN PELANGGAN PADA INDUSTRI PERHOTELAN. Jurnal Riset Multidisiplin Edukasi, [S. l.], v. 3, n. 6, p. 1634–1643, 2026. DOI: 10.71282/jurmie.v3i6.2308. Disponível em: https://journal.hasbaedukasi.co.id/index.php/jurmie/article/view/2308.. Acesso em: 27 jun. 2026.