DAMPAK TRANSFORMASI TEKNOLOGI DIGITAL DALAM PELAYANAN KESEHATAN DI DINAS KESEHATAN KABUPATEN OGAN KOMERING ULU TAHUN 2024
DOI:
https://doi.org/10.71282/jurmie.v3i2.1681Keywords:
Digital Transformation, Health Services, Information Technology, Health OfficeAbstract
The transformation of digital technology in the public service sector, particularly in health, is an inevitable necessity. This study aims to analyze the impact of digital transformation in health services at the Health Office of Ogan Komering Ulu Regency in 2024, using five dimensions from Royyana's theory: human resources, process, structure, strategy, and technology adoption. This is a descriptive qualitative study, utilizing in-depth interviews, observations, and documentation. The results show improved service efficiency, data transparency, and speed in public health delivery. However, challenges persist such as limited digital literacy, infrastructure gaps, and resistance to change. The study recommends capacity building, organizational restructuring, and adaptive digital strategies.
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References
Royyana, N. (2021). Transformasi Digital dalam Pelayanan Publik. Jakarta: Prenadamedia Group.
Miles, M. B., & Huberman, A. M. (1994). Qualitative Data Analysis: An Expanded Sourcebook. Sage.
Wahyuni, A., dkk. (2022). Studi Literasi Digital Tenaga Kesehatan di Sumatera Selatan. Jurnal Ilmu Kesehatan, 10(2).
Kementerian Kesehatan RI. (2021). Peraturan Menteri Kesehatan Nomor 5 Tahun 2021 Tentang Satu Data Kesehatan.
Kominfo Sumsel. (2022). Laporan Penetrasi Internet di Kabupaten OKU.
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Copyright (c) 2026 Rani Meilinia Darasirta, Aprilia Lestari, Yahnu Wiguno Sanyoto (Author)
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