PENERAPAN SISTEM MANAJEMEN KINERJA DI PT. HAMDALAH MONEY CHANGER JEMBER (INDIKATOR: EVALUASI KINERJA HAMBATAN KINERJA DAN PENILAIAN KINERJA)
DOI:
https://doi.org/10.71282/jurmie.v3i6.2184Keywords:
Performance Management System, Performance Evaluation, Performance Barriers, Performance Assessment.Abstract
The purpose of this study is to determine the implementation of the performance management system through the evaluation process, Performance Barriers and performance assessment at PT. Hamdalah Money Changer Jember. The method used in this study uses a qualitative method with direct observation and interviews with the Directors of PT. Hamdalah Money Changer Jember. The results of the study indicate that (1) The Performance Management System at PT. Hamdalah Changer Jember is family-like, simple, informal, and focuses on SOP standards. (2) The Performance Evaluation Process of PT. Hamdalah Money Changer Jember is carried out through interpersonal communication. (3) Performance Barriers at PT. Hamdalah in implementing the performance management system lie in the absence of clear work target determination, and the family-like Work System also has the potential to cause a lack of discipline and professionalism because there are no clear boundaries between personal relationships and work responsibilities, and other obstacles are seen in the performance evaluation process which is still simple and carried out internally without involving structured assessment indicators, the next obstacle lies in the generalized payroll system. (4) Performance assessment of PT. Hamdalah is carried out based on the results of observations, experiences and considerations of management regarding employee behavior and work achievements while carrying out their duties.
Downloads
References
Achmad Fauzi, Agung Apri Atmono, Hana Salsabila, Kania Dwi Tristiany, R. H., & Mubarok. (2024). Analisis Evaluasi Kinerja Keuangan Dengan Metode ROI , RI , EVA Dan. Jurnal Bisnis Dan Ekonomi, 2(01), 103–136.
Anggraini, M. R., Permatasari, P., Azahra, S., & Astuti, W. D. (2024). Efektivitas penilaian kinerja dan penggajian berbasis kinerja dalam peningkatan kualitas layanan kesehatan. Indonesian Journal of Health Science, 4(6), 883–892.
Fatimala, aAch. F. &. (2020). MANAJEMEN SDM ISLAMI DALAM MENINGKATKAN KINERJA KARYAWAN DI CV ADEEVA GROUP JEMBER. Jurnal Al-Idārah, 1(1), 1–16.
Fitrianti, D. (2026). PENGEMBANGAN SDM BERBASIS TALENTA DAN POTENSI INDIVIDU (W. Gustiawan (ed.); Maret 2026). Yayasan Cendikia Mulia Mandiri.
Giamos, D., Doucet, O., & Léger, P. (2024). Continuous Performance Feedback : Investigating the Effects of Feedback Content and Feedback Sources on Performance , Motivation to Improve Performance and Task Engagement Continuous Performance Feedback : Investigating the Effects of Feedback Content and Feedback Sources on. Journal of Organizational Behavior Management, 44(3), 194–213. https://doi.org/10.1080/01608061.2023.2238029
Huni, T., Mafini, C., & Zvinowanda, D. (2026). Mediated Power Influence on Relationship Strength and Supplier Performance in the South African Construction Industry. International Journal of Advanced Business Studies, 5(2019), 3.
Nurcahyanti, W., & Ruscitasari, Z. (2022). Analisis Praktik Sumber Daya Manusia dan Inovasi Terhadap Kinerja UMKM di Kabupaten Bantu. Jurnal Ilmiah, Manajemen Sumber Daya Manusia, 5(2), 285–297.
Opel Saputra, H. (2024). AnalisisImplementasiSistemPenilaianKinerjaPegawaiPadaBadanKepegawaian Dan Pengembangan Sumber Daya Manusia. Jurnal Ekobistek, 13(3), 120–128. https://doi.org/10.35134/ekobistek.v13i3.808
Ora, L. M. R. R. K. H. (2022). EMPLOYEE PERFORMANCE BASED ON COMPETENCY , CAREER DEVELOPMENT , AND ORGANIZATIONAL CULTURE. Journal of Applied Management, 20(3), 632–650.
Prastian, A. (2025). Pengaruh Kepuasan Penilaian Kinerja , Kepuasan Gaji terhadap Turnover Invention dimediasi oleh Keterikatan Kerja. J o u r n a l o f A r t i f i c i a l I n t e l l i g e n c e a n d D i g i t a l B u s i n e s S, 4(3), 5489–5498.
Rasyada, A. (2021). Analisis Penerapan Sistem Manajemen Kinerja di PT AAA. Journal of Management and Business Review, 18(2), 117–139.
ROBINSON PUTRA. (2025). DALAM PENINGKATAN KINERJA BADAN USAHA MILIK DALAM PENINGKATAN KINERJA BADAN USAHA MILIK DESA ( BUMDES ) DI PROVINSI LAMPUNG.
Shukla, N., & Shukla, S. (2021). Comparartive Performance Apraisal of Selected Mutual Funds. JURNAL ADHYAYAN, 11(1), 2455–8656. https://doi.org/10.21567/adhyayan.v11i1.4
Sudrajat, Y. A., Setiawati, T., Putri, S. A., Pujakusuma, A., Setiana, M. F., Maharani, L., & Rosyada, Q. A. (2025). Bridging theory and practice : Performance management in SMEs – the Gun Collection experience. Asian Management and Business Review, 5(2), 435–451. https://doi.org/10.20885/AMBR.vol5.iss2.art12
Sugiyono. (2019). Metode Penelitian Kualitatif. Alfabeta.
Sulistiarini, I., & Ismail, I. (2025). Metode Penilaian Kinerja Dalam Manajemen Kinerja. Jurnal Ekonomi Manajemen Sistem Informasi, 6(4), 2547–2561.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Kisma Kamila, Siti Washifa Jannati, Aprilya Fitriani (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
