TRANSFORMATION OF EMPLOYEE PERFORMANCE EVALUATION BASED ON ELECTRONIC HUMAN RESOURCE MANAGEMENT (E-HRM) TO INCREASE THE EFFECTIVENESS OF HUMAN RESOURCE MANAGEMENT IN THE INDUSTRY 5.0 ERA
DOI:
https://doi.org/10.71282/jurmie.v3i7.2361Keywords:
e-HRM, employee performance evaluation, human resource management, digital transformation, Industry 5.0.Abstract
This study aims to analyze the transformation of employee performance evaluation based on Electronic Human Resource Management (e-HRM) in improving the effectiveness of human resource management in the Industry 5.0 era. This study employed a qualitative approach with a case study design through in-depth interviews, observations, and document analysis related to the implementation of e-HRM in employee performance evaluation. The findings reveal that digitalization through e-HRM enhances the accuracy and transparency of performance assessment, accelerates evaluation processes, facilitates real-time monitoring, and supports data-driven decision-making. Furthermore, e-HRM contributes to employee development, organizational agility, and sustainable human resource management practices aligned with Industry 5.0 principles. However, several challenges remain, including digital literacy disparities, organizational resistance, system integration issues, and technological infrastructure limitations. The study concludes that e-HRM-based performance evaluation transformation is a strategic approach for strengthening human resource management effectiveness and enhancing organizational competitiveness in the Industry 5.0 era.
Downloads
References
Afshari, M., Bakar, K. A., Luan, W. S., Samah, B. A., & Fooi, F. S. (2019). Teachers’ Readiness for Digital Learning in the Era of Technological Transformation. Journal of Technology and Science Education, 11(1), 104–116.
Bondarouk, T., & Brewster, C. (2016). Conceptualising the Future of HRM and Technology Research. The International Journal of Human Resource Management, 27(21), 2652–2671.
Bondarouk, T., & Ruël, H. (2009). Electronic Human Resource Management: Challenges in the Digital Era. The International Journal of Human Resource Management, 20(3), 505–514.
Bondarouk, T., Parry, E., & Furtmueller, E. (2022). Electronic HRM and Digital Transformation. Human Resource Management Review, 32(4), 100879.
Breque, M., De Nul, L., & Petridis, A. (2021). Industry 5.0: Towards a Sustainable, Human-Centric and Resilient European Industry. Brussels: European Commission.
Creswell, J. W., & Creswell, J. D. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (5th ed.). Thousand Oaks: Sage Publications.
Faridah, A., Khuzaini, K., Shaddiq, S., Redjeki, D. S., Jaya, F. P., Cahyaningrum, Y., Kamsariaty, K., Lusiana, H., & Sulastini, S. (2023). The Influence of E-HRM Implementation on Human Resource Behavior in Indonesia in the Era of Industry 4.0 and Society 5.0. International Journal of Professional Business Review, 8(5), 1–16.
Hunková, L., & Haviernikova, K. (2024). Exploring the Intersection of Strategic Human Resource Management and Industry 5.0: A Systematic Literature Review. Journal of Entrepreneurship and Sustainability Issues, 12(1), 25–35.
Kavanagh, M. J., Thite, M., & Johnson, R. D. (2020). Human Resource Information Systems: Basics, Applications, and Future Directions (4th ed.). Thousand Oaks: Sage Publications.
Lengnick-Hall, M. L., Beck, T. E., & Lengnick-Hall, C. A. (2023). Strategic Human Resource Management in the Digital Era. Academy of Management Perspectives, 37(2), 178–194.
Lewin, K. (1947). Frontiers in Group Dynamics. Human Relations, 1(1), 5–41.
Marler, J. H., & Fisher, S. L. (2013). An Evidence-Based Review of e-HRM and Strategic Human Resource Management. Human Resource Management Review, 23(1), 18–36.
Marler, J. H., & Parry, E. (2016). Human Resource Management, Strategic Involvement and e-HRM Technology. The International Journal of Human Resource Management, 27(19), 2233–2253.
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). Thousand Oaks: Sage Publications.
Parry, E., & Strohmeier, S. (2014). HRM in the Digital Age – Digital Changes and Challenges of the HR Profession. Employee Relations, 36(4), 344–349.
Pulakos, E. D., Hanson, R. M., Arad, S., & Moye, N. (2019). Performance Management Can Be Fixed: An On-the-Job Experiential Learning Approach for Complex Behavior Change. Industrial and Organizational Psychology, 12(1), 51–76.
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). New York: Pearson.
Sánchez, R., García, M., & López, J. (2023). The Role of Human Resource Management Practices on the Results of Digitalisation: From Industry 4.0 to Industry 5.0. Journal of Organizational Change Management, 36(4), 585–602.
Saunders, M., Lewis, P., & Thornhill, A. (2019). Research Methods for Business Students (8th ed.). Harlow: Pearson Education.
Stone, D. L., Deadrick, D. L., Lukaszewski, K., & Johnson, R. (2015). The Influence of Technology on the Future of Human Resource Management. Human Resource Management Review, 25(2), 216–231.
Strohmeier, S. (2007). Research in e-HRM: Review and Implications. Human Resource Management Review, 17(1), 19–37.
Veeramani, R., & Arunkumar, V. (2026). The Intersection of Human Resource Management and Industry 5.0: A Bibliometric Review of Trends, Themes, and Future Directions. Future Business Journal, 12(104), 1–22.
Vrontis, D., Christofi, M., Pereira, V., Tarba, S., Makrides, A., & Trichina, E. (2022). Artificial Intelligence, Robotics, Advanced Technologies and Human Resource Management: A Systematic Review. The International Journal of Human Resource Management, 33(6), 1237–1266.
Xu, X., Lu, Y., Vogel-Heuser, B., & Wang, L. (2021). Industry 5.0: A Survey on Enabling Technologies and Future Research Directions. Journal of Manufacturing Systems, 61, 837–856.
Yin, R. K. (2018). Case Study Research and Applications: Design and Methods (6th ed.). Thousand Oaks: Sage Publications.
Zirar, A., Ali, S. I., & Islam, N. (2023). Worker Well-Being and Human-Centered Manufacturing in Industry 5.0: A Systematic Review. Technological Forecasting and Social Change, 188, 122287.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Putri Sri Noor Rezeki, Syahrial Shaddiq, Khuzaini, Zakky Zamrudi (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
