DESAIN SISTEM PENGENDALIAN MANAJEMEN SEBAGAI FAKTOR PENENTU KEBERHASILAN IMPLEMENTASI STRATEGI PERUSAHAAN
DOI:
https://doi.org/10.71282/jurmie.v3i7.2411Keywords:
management control system; strategy implementation; strategic alignment; adaptive control; literature reviewAbstract
This study examines the role of management control system (MCS) design as a determinant of successful strategy implementation in firms. Strategy execution failures are commonly attributed to weaknesses in strategy formulation, yet contemporary literature indicates that the primary cause lies in poorly designed control systems that fail to translate strategy into measurable, monitored, and adaptable operational actions. Using a narrative literature review method that synthesizes classical control theories with contemporary empirical studies published between 2020 and 2025, this article examines how management control system design functions as a determinant of strategy implementation success. The review identifies four interrelated dimensions of MCS design that determine implementation success: strategic alignment, performance-risk integration, the balance between formal and informal controls, and the system's adaptive capacity to environmental change. Imbalance in any of these dimensions can create misalignment that gradually leads to implementation failure, even when the underlying strategy is conceptually sound. This article proposes a conceptual model of MCS design as a determinant of strategy implementation success that can serve as a basis for further empirical testing as well as a diagnostic framework for practitioners.
Downloads
References
Chenhall, R. H. (2003). Management control systems design within its organizational context: Findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2–3), 127–168.
Dairo, M., Adekola, J., Apostolopoulos, C., & Tsaramirsis, G. (2021). Benchmarking strategic alignment of business and IT strategies: Opportunities, risks, challenges and solutions. International Journal of Information Technology, 13, 2191–2197. https://doi.org/10.1007/s41870-021-00815-7
Fan, D., Breslin, D., Callahan, J. L., & Iszatt-White, M. (2022). Advancing literature review methodology through rigour, generativity, scope and transparency [Editorial]. International Journal of Management Reviews, 24(2), 171–180. https://doi.org/10.1111/ijmr.12291
Hamid, A. A. (2026). Sistem Pengendalian Manajemen: Strategic, Behavioral dan Digital Control. CV Bravo Press Indonesia.
Hartmann, F., Kraus, K., Nilsson, G., Anthony, R., & Govindarajan, V. (2020). Management control systems (2nd ed.). McGraw-Hill Education.
Henderson, J. C., & Venkatraman, N. (1993). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 32(1), 4–16.
Henri, J.-F., & Wouters, M. (2020). Interdependence of management control practices for product innovation: The influence of environmental unpredictability. Accounting, Organizations and Society, 86, 101073. https://doi.org/10.1016/j.aos.2019.101073
Jukka, T. (2023). Does business strategy and management control system fit determine performance? International Journal of Productivity and Performance Management, 72(3), 659–678. https://doi.org/10.1108/IJPPM-11-2020-0584
Kraus, S., Breier, M., Lim, W. M., Dabić, M., Kumar, S., Kanbach, D., Mukherjee, D., Corvello, V., Piñeiro-Chousa, J., Liguori, E., et al. (2022). Literature reviews as independent studies: Guidelines for academic practice. Review of Managerial Science, 16(8), 2577–2595. https://doi.org/10.1007/s11846-022-00588-8
Li, J., & Zhang, X. (2025). Digital transformation and the choice of management control modes in enterprise groups. PLOS ONE, 20(4), e0320328. https://doi.org/10.1371/journal.pone.0320328
Merchant, K. A., & Van der Stede, W. A. (2023). Management control systems: Performance measurement, evaluation and incentives (5th ed.). Pearson.
Otley, D. (1999). Performance management: A framework for management control systems research. Management Accounting Research, 10(4), 363–382.
Pan Fagerlin, M., Wen, W., & Lövstål, E. (2025). The adaptation of management control systems in sustainability-oriented innovation strategy implementation. Management Accounting Research, 68, 100957. https://doi.org/10.1016/j.mar.2025.100957
Paul, J., Lim, W. M., O'Cass, A., Hao, A. W., & Bresciani, S. (2021). Scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR). International Journal of Consumer Studies, 45(4), O1–O16. https://doi.org/10.1111/ijcs.12695
Porter, M. E. (1996). What is strategy? Harvard Business Review, 74(6), 61–78.
Seppänen, S., Saunila, M., & Ukko, J. (2024). Digital transformation of organizational and management controls—Review and recommendations for the future. In C. Machado & J. P. Davim (Eds.), Management for digital transformation. Springer. https://doi.org/10.1007/978-3-031-42060-3_1
Simons, R. (1995). Levers of control: How managers use innovative control systems to drive strategic renewal. Harvard Business School Press.
Taroreh, V., Sondakh, J. J., & Maradesa, D. (2023). Analisis penerapan sistem pengendalian manajemen untuk meningkatkan kinerja perusahaan pada PT. Pos Indonesia, Kantor Cabang Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi.
Tawse, A., & Tabesh, P. (2021). Strategy implementation: A review and an introductory framework. European Management Journal, 39(1), 22–33. https://doi.org/10.1016/j.emj.2020.09.005
Tawse, A., & Tabesh, P. (2023). Thirty years with the balanced scorecard: What we have learned. Business Horizons, 66(1), 123–132.
Tyasari, I. (2024). Adaptive management control packages for SMEs in the digital economy. Asia Pacific Management Review, 29(3), 214–227. https://doi.org/10.1016/j.apmrv.2024.03.002
Vigfússon, K., Jóhannsdóttir, L., & Ólafsson, S. (2021). Obstacles to strategy implementation and success factors: A review of empirical literature. Strategic Management, 26(2), 12–30. https://doi.org/10.5937/StraMan2102012V
Wijayanti, D., & Cahyadi, R. T. (2024). Management control system design and innovation: A systematic literature review. Jurnal Economia, 20(3), 419–432. https://doi.org/10.21831/economia.v20i3.57511
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Ade Riadi, Aceng Abdul Hamid (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.










